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  1. Aduro Support
  2. Account & Password

Account & Password

Access and manage your well-being program account

  • Account Registration - "Please Verify" Message
  • Account Registration - All Options + Video Instructions
  • Account Registration - Using an invitation
  • Account Registration - Using the Aduro Mobile App
  • Account Registration - Using the Program Login Page
  • Account Registration and Login Using My Company's SSO
  • Account Registration Troubleshooting
  • Castlight - Aduro account registration and access
  • Castlight - Aduro account registration troubleshooting
  • Castlight - Connecting to a different user's Aduro account
  • Castlight - Edit Aduro account information
  • Delete account or opt out
  • Edit my account settings
  • Edit my email address
  • Edit my profile and password
  • Password reset
  • Password reset - Agent assisted
  • Password reset troubleshooting
  • SSO Error - Screen Switches to Regular Login
  • SSO Error Message - SSO Is Not Enabled for Your Organization
  • SSO Error Message - Trouble Communicating with SSO Provider
  • Two-Factor Authentication (2FA) - code not received troubleshooting
  • Two-Factor Authentication (2FA) - enable and manage
  • Two-Factor Authentication Error (2FA) - enable 2FA dialogue not responsive
  • Unsubscribe from program emails
  • Verify my email address
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