Account & Password
Access and manage your well-being program account
- Account registration - "Please verify" message
- Account registration - All options + video instructions
- Account registration - Using an invitation
- Account registration - Using the Aduro Mobile App
- Account registration - Using the program login page
- Account registration and login using my company's SSO
- Account registration troubleshooting
- Castlight - Aduro account registration and access
- Castlight - Aduro account registration troubleshooting
- Castlight - Connecting to a different user's Aduro account
- Castlight - Edit Aduro account information
- Delete/deactivate account or opt out
- Edit my account settings
- Edit my email address
- Edit my profile and password
- Password reset
- Password reset - Agent assisted
- Password reset troubleshooting
- SSO error - Screen switches to regular login
- SSO error message - SSO is not enabled for your organization
- SSO error message - Trouble communicating with SSO provider
- Two-Factor Authentication (2FA) - Code not received troubleshooting
- Two-Factor Authentication (2FA) - Enable and manage
- Two-Factor Authentication (2FA) error - Enable 2FA dialogue not responsive
- Unsubscribe from program emails
- Verify my email address