Account & Password
- Delete/deactivate account or opt out
- Edit my account settings
- Edit my email address
- Edit my profile and password
- Password reset
- Password reset - Agent assisted
Getting Around
- Contact us
- Participant Rights and Responsibilities
- Privacy Policy
- Terms of Service
- Aduro Mobile App - General troubleshooting
- Aduro Mobile App - Visual issue troubleshooting
WellMetrics
- Access Biometric Results Not Available on the Platform
- Check health screening results and healthy ranges
- Check points for healthy ranges
- Form processing time
- Form upload troubleshooting
- Health screening - eHealth onsite
Aduro® Connect Care for Diabetes
- Connect Care for Diabetes - Basic Aduro Mobile App troubleshooting
- Connect Care for Diabetes - Blood glucose tab navigation
- Connect Care for Diabetes - CGM data sharing
- Connect Care for Diabetes - CGM eligibility
- Connect Care for Diabetes - CGM readings versus finger stick readings
- Connect Care for Diabetes - CGM resources
Aduro® Connect Care for Hypertension
Be Well with Hypertension
Activities, Paths, and 1:1 Coaching
- Activity FAQs
- Activity or Path troubleshooting
- Aduro® Human Performance Assessment FAQs
- Can I reset or retake the Human Performance Assessment (HPA)?
- Check Path progress
- Did not receive points for a Path or Practice - Aduro Mobile App
Connected Devices
- Activity Tracker FAQs
- Activity Tracker Troubleshooting
- Blood pressure tracking with a device
- Connect an activity tracker to Apple Health (iPhone workaround)
- Connect an activity tracker to Google Fit (Android workaround)
- Connect an activity tracker using an Android phone
Castlight
- Castlight - Aduro account registration and access
- Castlight - Aduro account registration troubleshooting
- Castlight - Connecting to a different user's Aduro account
- Castlight - Edit Aduro account information
- Castlight - flu shot instructions
- Castlight - Health Provider Screening Form (HPSF) instructions
Product Alerts
- Aduro Product Notes - 03/13/25
- Aduro Product Notes - 02/17/25
- Aduro Product Notes - 01/23/25
- Aduro Product Notes - 12/23/24
- Aduro Product Notes - 11/27/24
- Aduro Product Notes - 11/04/24