Account & Password
- Account registration - "Please verify" message
- Account registration - All options + video instructions
- Account registration - Using an invitation email
- Account registration - Using the Aduro Mobile App
- Account registration - Using your program website
- Account registration and login using my company's SSO
Getting Around
- Contact us
- Participant Rights and Responsibilities
- Privacy Policy
- Terms of Service
- Aduro Mobile App - General troubleshooting
- Aduro Mobile App - Visual issue troubleshooting
Activities, Paths, and 1:1 Coaching
- Activity FAQs
- Activity or Path troubleshooting
- Aduro® Human Performance Assessment FAQs
- Can I reset or retake the Human Performance Assessment (HPA)?
- Check Path progress
- Did not receive points for a Path or Practice - Aduro Mobile App
Aduro® Connect Care for Diabetes
- Connect Care for Diabetes - Basic Aduro Mobile App troubleshooting
- Connect Care for Diabetes - Blood glucose tab navigation
- Connect Care for Diabetes - CGM eligibility
- Connect Care for Diabetes - CGM readings versus finger stick readings
- Connect Care for Diabetes - CGM resources
- Connect Care for Diabetes - Chat with your coach
Aduro® Connect Care for Hypertension
Be Well with Hypertension (BSMH only)
Connected Devices
- Activity Tracker FAQs
- Activity Tracker Troubleshooting
- Blood pressure tracking with a device
- Connect an activity tracker to Apple Health (iPhone workaround)
- Connect an activity tracker to Google Fit (Android workaround)
- Connect an activity tracker using an Android phone
WellMetrics
- Access Biometric Results Not Available on the Platform
- Castlight - Health screening results have not posted
- Castlight - Tobacco cessation coaching credit
- Check health screening results and healthy ranges
- Check points for healthy ranges
- Form processing time
Product Alerts
- Aduro Product Notes - 10/04/24
- Aduro Product Notes - 09/13/2024
- Aduro Product Notes - 08/30/2024
- Aduro Product Notes - 08/12/2024
- Aduro Product Notes - 07/19/2024
- Aduro Product Notes - 07/11/2024