Before you leave an Activity, please note that while you'll keep any points you've earned so far, and your past progress will remain with the team you were on at the time, if you rejoin the activity, your personal progress will reset to zero.

Web Instructions

1. Click on the Activity in question.

2. Click the (i) icon in the upper right to open the description sidebar.

3. Scroll to the bottom of the sidebar and click the Leave button. If this is an individual activity, the action will be taken immediately, so be sure of your choice beforehand.

4. If this is a team activity, once you click the Leave button, you'll see the warning message below. Click the Yes button to proceed.

Aduro Mobile App Instructions

1. Tap on the Activity in question. 

2. Tap the (i) icon in the upper right to open the description page.

3. Scroll to the bottom of the description and tap the Leave button. If this is an individual activity, the action will be taken immediately, so be sure of your choice beforehand.

4. If this is a team activity, once you tap the Leave button, you'll see the warning message below. Tap the Yes button to proceed.

If you need assistance, please submit a help request using the Submit a Request link at the top of this page. When submitting a help request, please include the following information as applicable: 

• Your name
• Your phone number and time zone (esp. for account, personal or protected health information issues)
• Your employer or company sponsoring the program
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved 
• Screenshots that illustrate the issue, if possible