Note that the same account is used for both your well-being program website and the Aduro Mobile App. No matter how you register, use the same email address and password to log in to either the website or the app. 

• Note that spouse eligibility will vary by program. Spouses must register using the employee ID (or the last four digits of the social security number, if cited specifically on the registration form) of the primary benefits holder. 

Email Invite

For a video on registering via an invitation email, click here.

For employees, an invitation is usually sent to your employer-issued email address, if applicable. Check your inbox and your spam/junk folder as well. If you cannot locate the invitation, please see the other registration methods below.

Note that spouses may not receive an invitation. Please see the other registration methods below, as necessary.

For more information about registering via an email invitation, click here.

Aduro Mobile App

Launch the mobile app and tap the Activate Account button. You will then be asked to provide specific information so we can locate your account in our system. Once your account has been located, you will be asked to create your profile, and then verify your email address. After you verify, your account will be active and you can log into your program. 

For more information about registering via the Aduro Mobile App, click here.

Program Website

For a video on registering via your well-being program website, click here.

Go to your program website and click on the Sign Up link at the bottom of the login page. You will then be asked to provide specific information so we can locate your account in our system. Once your account has been located, you will be asked to create your profile, and then verify your email address. After you verify, your account will be active and you can log into your program. 

For more information about registering via your well-being program website, click here.

If you need assistance with your well-being program or program account, please submit a help request. Click the chat icon (speech bubble) in the lower right corner of the page to connect with a live agent, or click the Submit a Request link at the top of the page, and we'll respond as soon as possible. When submitting a help request, please include the following information as applicable:

• Your name
• Email address associated with your well-being program account
• Your phone number and time zone (we'll need to speak to you personally for account, personal, or protected health information issues)
• Your well-being program provider/employer
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved 
• Screenshots that illustrate the issue, if possible