Points are earned by completing various items in your program. For example, you will earn points for completing your program requirements. You can also earn points for completing other Activities and Human Performance Paths.

Most items are assigned a point value that indicates how much you will earn upon completion. Please see below for examples.

Note that some items may not have a point value, as determined by your program provider/employer.

For instructions on how to see all of the points you've earned so far, click here.

If you need assistance with your well-being program or program account, please submit a help request. Click the chat icon (speech bubble) in the lower right corner of the page to connect with a live agent, or click the Submit a Request link at the top of the page, and we'll respond as soon as possible. When submitting a help request, please include the following information as applicable:

• Your name
• Email address associated with your well-being program account
• Your phone number and time zone (we'll need to speak to you personally for account, personal, or protected health information issues)
• Your well-being program provider/employer
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved 
• Screenshots that illustrate the issue, if possible