To edit the mobile phone number and certain other information in your account profile, log in to the program website or the Aduro Mobile App and follow the steps below.
Note that you do not have the ability to edit the email address on file after your account is activated.
If you need to change the email address on your program account, please submit a help request using the Submit a Request link at the top of this page.
Web Instructions
1. Click the Menu link in the upper right, and then click Edit Account.
2. On the Edit Account page, you can edit your name, date of birth, and mobile phone number. When you are done, click Save in the upper right.
3. Note that you do not have the ability to change the email address on file.
Click the Change Password button to open a pop-up. When you are done editing your password, click Save at the bottom of the pop-up.
If you would like to set or change your profile picture, click the user icon or existing picture in the upper left of the page and follow the prompts. You can upload an existing photo or take a new one.
Mobile App Instructions
1. Tap the menu icon in the upper right (a set of horizontal lines) to open the menu.
2. Tap Edit Account below your name.
3. On the My Account page, tap any listing you wish to open a separate page where you can edit that information. When you're done editing, tap Save on the bottom right.
4. Note that you do not have the ability to change the email address on file.
If you would like to set or change your profile picture, tap Upload Image at the top of the page and follow the prompts. You will be able to upload an existing photo or take a new one.
If you need other assistance regarding your program account, please submit a help request using the Submit a Request link at the top of this page. When submitting a help request, please include the following information:
- Your name
- Your employer
- A phone number where we can reach you
- Your time zone
- Two possible dates and times when it would be convenient to call
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