Web Instructions

For a quick snapshot of your status in your program, log in to your account and check the level display in the upper left of the home page.

You’ll see the level you’re currently working on, your current point total, as well as the point goal and any requirements for that level. Completed requirements will have a checkmark next to them.

For more information, click the View Details link in the level display. The Program Status page will list the level you’re currently working on, any future levels, and any completed levels. 

Scroll down to the bottom of the Program Status page and click the Point History button to see a dated list of all the points you’ve earned so far. 

Aduro Mobile App Instructions 

For a quick snapshot of your status in your program, log in to the Aduro Mobile App and check the level display just below the Featured section of the home page. 

You’ll see the level you’re currently working on, your current point total, as well as the point goal and any requirements for that level. Completed requirements will have a checkmark next to them. 

For more information, tap the View Details link in the level display. The Program Status page will list the level you’re currently working on, any future levels, and any completed levels. 

Scroll down to the bottom of the Program Status page and tap the Point History button to see a dated list of all the points you’ve earned so far. 

If you need assistance, please submit a help request using the Submit a Request link at the top of this page. When submitting a help request, please include the following information as applicable: 

• Your name
• Your phone number and time zone (esp. for account, personal or protected health information issues)
• Your employer or company sponsoring the program
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved 
• Screenshots that illustrate the issue, if possible