To check your program account for your biometric results and standard healthy ranges once your health screening has processed, follow the steps below.

• Results are shown alongside a standard healthy range based on resources from the National Institute of Health and the Centers for Disease Control (CDC).
• Your results will be displayed along each range, with the background color indicating a general level of risk.
  • • These ranges are not intended to diagnose any given condition, but are meant to give you some general information about your well-being, and to serve as a starting point for a conversation with your primary health care provider.
    • Please note that in the case of blood pressure, both systolic and diastolic must be within the stated ranges to rank as "healthy." 
• Some programs offer points for meeting program-specific healthy ranges. These ranges are noted in a separate Points for Healthy Ranges section at the top of the WellMetrics page: Check program-specific healthy ranges and points.
• Program-specific ranges may differ from the standard ranges.

Website Instructions

1. Log in to your account and click the Me link in the upper right. In the pop-up window, click the WellMetrics tile. 

2. On the WellMetrics page, click the WellMetrics date window and select the date of the screening results you wish to view. 

Your results will be shown in the tiles below, with arrows showing where your results fall along the standard range. 

3. The healthy ranges in these tiles are based on the National Institute of Health's standard ranges combined with resources from the Centers for Disease Control (CDC).

Click any tile to find out more about that healthy range, along with a graph of any historical data we have on file.

4. Scroll down to find a selection of program activities and paths related to your results.

Aduro Mobile App Instructions

1. Log in to the app and tap the Me icon in the lower right. On the next page, scroll down and tap "View Biometric Scores" the WellMetrics tile.

2. Scroll down and tap the WellMetrics date window, then select the date of the screening results you wish to view.

Results are shown in the tiles below, with arrows showing where your results fall along the standard range. 

3. The healthy ranges in these tiles are based on the National Institute of Health's standard ranges combined with resources from the Centers for Disease Control (CDC).

Click any tile to find out more about that healthy range, along with a graph of any historical data we have on file.

Scroll down to find a selection of program activities and paths related to your results.

If you need assistance, please submit a help request. Click the chat icon (speech bubble) in the lower right corner of the page to connect with a live agent, or click the  Submit a Request link at the top of the page, and we'll respond via email as soon as possible. When submitting a help request, please include the following information as applicable:

• Your name
• Your phone number and time zone (esp. for account, personal or protected health information issues)
• Your well-being program provider/employer
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved 
• Screenshots that illustrate the issue, if possible