As this information is subject to change without notice, we recommend always having the latest browser and device operating system (OS) installed. 

Web browsers

Aduro supports the following web browsers for your program:

• Google Chrome 62 or newer
• Safari 11 or newer
• Microsoft Edge 12 or newer 

Mobile browsers

When using a web browser on your mobile device, Aduro supports the following:

• Android WebKit 4.4 or newer
• Safari 9 or newer
• Chrome 45 or newer

Mobile devices

For the Aduro Mobile App, we support the following operating systems:

• Android 9.0 or newer
• iOS 13.0 or newer

If you need assistance, please submit a help request using the Submit a Request link at the top of this page. When submitting a help request, please include the following information as applicable: 

• Your name
• Your phone number and time zone (esp. for account, personal or protected health information issues)
• Your employer or company sponsoring the program
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved 
• Screenshots that illustrate the issue, if possible