See the instructions below to schedule an onsite health screening appointment through eHealth Screenings (if available). Options will differ by program. Check your program's health screening tile or WellMetrics page for details.

• eHealth Screenings is one of our onsite health screening partners. Options will differ by program. Onsite health screenings are conducted at locations selected by your well-being program provider/employer, and not at an eHealth Patient Service Center.

Schedule an onsite appointment via your program website

1. Log in to your well-being program website and click the health screening Activity tile (tile names will vary). On the activity description page, scroll down and Join/Enroll in the activity, if you haven't already, then click the Health Screening Options button.

2. On the Health Screening Options page, scroll down and click the Onsite Screening button.

3. In the pop-up that opens, click the Schedule Screening button to transfer to the eHealth Screenings website.

4. Once on the eHealth Screenings website, you will log in automatically via your well-being program account. Follow the prompts to schedule an appointment, including reading and acknowledging the onsite screening consent. If you wish, you can opt-in to receive text message reminders about your appointment. 

5. Once you book an appointment, you'll receive a confirmation email, and then a reminder email 24 hours prior to the appointment. If you opt-in for text messaging, you'll receive a reminder 14 hours prior. The text message is a good way to ensure that you fast 8 to 12 hours prior to your screening.

6. To check your appointment details, or to reschedule or cancel your appointment, repeat steps 1-3 above to return to the eHealth Screenings website.

Schedule an onsite appointment via the Aduro Mobile App

1. Log in to the Aduro Mobile App using the same credentials you use for your well-being program website. Tap the Home icon on the bottom menu bar.

2. Locate and tap the health screening Activity tile (tile names will vary). On the activity description page, scroll down and Join/Enroll in the activity, if you haven't already, then tap the Health Screening Options button.

3. On the Health Screening Options page, scroll down and tap the Onsite Screening button. In the pop-up that opens, click the Schedule Screening button to transfer to the eHealth Screenings website.

4. Once on the eHealth Screenings website, you will log in automatically via your well-being program account. Follow the prompts to schedule an appointment, including reading and acknowledging the onsite screening consent. If you wish, you can opt-in to receive text message reminders about your appointment.

5. Once you book an appointment, you'll receive a confirmation email, and then a reminder email 24 hours prior to the appointment. If you opt-in for text messaging, you'll receive a reminder 14 hours prior. The text message is a good way to ensure that you fast 8 to 12 hours prior to your screening.

6. To check your appointment details, or to reschedule or cancel your appointment, repeat steps 1-3 above to return to the eHealth Screenings website.

If you need assistance with your well-being program or program account, please submit a help request. Click the chat icon (speech bubble) in the lower right corner of the page to connect with a live agent, or click the Submit a Request link at the top of the page, and we'll respond as soon as possible. When submitting a help request, please include the following information as applicable:

• Your name
• Email address associated with your well-being program account
• Your phone number and time zone (we'll need to speak to you personally for account, personal, or protected health information issues)
• Your well-being program provider/employer
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved 
• Screenshots that illustrate the issue, if possible