To check your program account for your biometric results and program-specific healthy ranges once your health screening has processed, follow the steps below.

• Your results will be shown alongside a standard healthy range based on resources from the National Institute of Health and the Centers for Disease Control (CDC): Check health screening results.
• Your results will be displayed along each range, with the background color indicating a general level of risk.
  • • These ranges are not intended to diagnose any given condition, but are meant to give you some general information about your well-being, and to serve as a starting point for a conversation with your primary health care provider.
    • Please note that in the case of blood pressure, both systolic and diastolic must be within the stated ranges to rank as "healthy." 
• Some programs offer points for meeting program-specific healthy ranges. These ranges are noted in a separate Points for Healthy Ranges section at the top of the WellMetrics page.
• Program-specific ranges may differ from the standard ranges.

Website Instructions

1. Log in to your account and click the Me link in the upper right. In the pop-up window, click the WellMetrics tile. 

2. If your program offers points for healthy ranges, a special Points for Healthy Ranges display will appear at the top of the WellMetrics screen.

Click the View More/View Less button to see the list of healthy ranges.

The results that fall within your program's healthy ranges met are marked in green.

3. For details on the program-specific ranges, click the Learn more button, then click each biometric to see the range on a graph.

4. Note that the healthy ranges are displayed here, but not your specific results. To find your results to compare to these ranges, see this article: Check health screening results.

Aduro Mobile App Instructions

1. Log in to the app and tap the Me icon in the lower right. On the next page, scroll down and tap "View Biometric Scores" the WellMetrics tile.

2. If your program offers points for healthy ranges, a special Points for Healthy Ranges display will appear at the top of the WellMetrics screen.

Click the View More/View Less button to see the list of healthy ranges.

The results that fall within your program's healthy ranges met are marked in green.

3. For details on the program-specific ranges, tap the Learn more button, and then tap each biometric to see the range on a graph.

4. Note that the healthy ranges are displayed here, but not your specific results. To find your results to compare to these ranges, see this article: Check health screening results.

If you need assistance, please submit a help request. Click the chat icon (speech bubble) in the lower right corner of the page to connect with a live agent, or click the  Submit a Request link at the top of the page, and we'll respond via email as soon as possible. When submitting a help request, please include the following information as applicable:

• Your name
• Your phone number and time zone (esp. for account, personal or protected health information issues)
• Your employer or company providing the program
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved 
• Screenshots that illustrate the issue, if possible