How to see the points you've earned for healthy ranges, once your health screening has processed.

• Certain well-being programs award points for individual healthy ranges. Check your program for details.
• Results are shown alongside a healthy range set by your employer/program provider, and based on resources from the National Institute of Health (NIH) and the Centers for Disease Control (CDC). For more information, click here.
• Your results will be displayed along each range, with the background color indicating a general level of risk.
  • • These ranges are not intended to diagnose any given condition, but are meant to give you general information about your well-being, and to serve as a starting point for a conversation with your primary health care provider.
    • Please note that in the case of blood pressure, both systolic and diastolic must be within the stated ranges to rank as "healthy."

Website Instructions

1. Log in to your account and click the Me link in the upper right. In the pop-up window, click the WellMetrics tile. 

2. If your program offers points for healthy ranges, a Points for Healthy Ranges display will appear at the top of the WellMetrics screen.

Click the View More/View Less button to expand/contract the list of healthy ranges.

Results that fall within the healthy ranges are marked in green.

3. For details on the ranges, click the Learn more button, then click each biometric to see the range on a graph.

4. Note that the healthy ranges are displayed here, but not your specific results. For instructions on how to find your results to compare to these ranges, click here.

Aduro Mobile App Instructions

1. Log in to the app and tap the Me icon in the lower right. On the next page, scroll down and tap the WellMetrics tile.

2. If your program offers points for healthy ranges, a Points for Healthy Ranges display will appear at the top of the WellMetrics screen.

Tap the View More/View Less button to expand/contract the list of healthy ranges.

Results that fall within the healthy ranges are marked in green.

3. For details on the program-specific ranges, tap the Learn more button, and then tap each biometric to see the range on a graph.

4. Note that the healthy ranges are displayed here, but not your specific results. For instructions on how to find your results to compare to these ranges, click here. 

If you need assistance with your well-being program or program account, please submit a help request. Click the chat icon (speech bubble) in the lower right corner of the page to connect with a live agent, or click the Submit a Request link at the top of the page, and we'll respond as soon as possible. When submitting a help request, please include the following information as applicable:

• Your name
• Email address associated with your well-being program account
• Your phone number and time zone (we'll need to speak to you personally for account, personal, or protected health information issues)
• Your well-being program provider/employer
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved 
• Screenshots that illustrate the issue, if possible